Release Notes
June 4, 2026
Updated copy in email invitation
Updated mobile app to use consistent OCID terminology throughout
June 2, 2026
Added PDF report generation to download filtered, multi-document activity log reports
Filter Activity Log by location, checkpoint, and action
Click any activity record to view the details of the user who attempted verification
Refreshed Admin Portal Login Page Design
Security updates
Improved Add New User performance
Accessibility Improvements
Fixed broken activity filter links on the home page
May 21, 2026
New Law Enforcement Registration Page
Enhanced the registration confirmation experience with improved messaging
Renamed Clearance Logs to Activity
Streamlined User Management page design and improved page performance
Streamlined Activity Page design and improved page performance
Added precise date range filtering and full-text search across all Activity log columns
May 19, 2026
Security updates
May 17, 2026
Rank and Badge Number fields are now displayed on non-LEO OCIDs
Platform enhancements and Security Upgrades
May 12, 2026
Fixed a display issue in the mobile app with very large text accessibility settings
Renamed Command Post to Operations
May 5, 2026
Streamlined navigation to make checkpoint tools easier to find
Updated the checkpoint scanning experience with a cleaner, more intuitive flow
Added mobile-to-mobile QR code scanning for checkpoint check-in
Improved connectivity for external readers
Simplified checkpoint setup by letting users choose a location and checkpoint directly from the scan screen
April 27, 2026
Improved the mobile sign-in and sign-out experience
April 4, 2026
Added the ability to create a team directly from the mobile operations scan flow
Improved team selection, especially for operations with longer team lists
Enhanced the experience for updating official status
Added the ability to search for and add officials to an operation by name
Made it easier to update team, status, and role while adding officials
March 26, 2026
Fixed an issue affecting mobile registration
March 24, 2026
Added support for updating official teams in Mobile Operations
Added the ability to remove an official from an operation
Delivered user experience improvements and bug fixes
Improved support for larger text sizes
March 20, 2026
Released platform improvements to support upcoming mobile functionality
March 12, 2026
Introduced Mobile Operations
Added support for mobile-to-mobile QR code scanning, NFC scanning, and improved external reader connectivity
Added the ability to add or update operation officials
Added check-in and check-out for officials
Added support for updating official roles and teams
Added search by team, agency, or official within operations
February 19, 2026
Platform Enhancements
February 4, 2026
User Experience
Credential Activation is now enabled for Android devices
New Designations added for educational setting partners, including Teacher, Parent/Guardian, and Approved Pickup
Platform Enhancements
January 22, 2026
User Experience
Operations permissions for agency roles and operation roles have been updated
Updated user flow for Activities and Incident Notes to allow easier editing and saving
Accessibility updates to the background colors on the View Operation page has been adjusted
Platform Enhancements
January 9, 2026
User Experience
Incidents can be created from the Incidents List page
Incident notes can be edited and deleted in the Incident Detail page
Updated data captured in the CSV download on the Activities page
Platform Enhancements
January 7, 2026
New Features
Tracking Incidents in an Operation
Users can record Operation Incidents as part of Command Post, including the ability to:
View the list of Incidents
View a single Incident
Edit an Incident's details
Add notes to an Incident
Mark existing activity as Incident
Platform Enhancements
December 18, 2025
Platform Enhancements
December 10, 2025
New Features & Designations
Advanced "Team" Search: As part of our Command Post module, Command staff can now add personnel to operational activities by searching for entire teams, significantly reducing administrative time during high-velocity incidents.
Expanded Media Designation: We’ve introduced a "Media" designation, allowing agencies to issue secure Official Capacity IDs to verified members of the press.
Refined Clearance Logic: Our smart-clearance evaluation now dynamically adjusts "Armed Status" questions based on specific designations (e.g., LEO, Security, CCW), ensuring a faster, more relevant check-in process for non-armed personnel.
User Experience
Dynamic Activity Management: As part of our Command Post module, users now have full control over operational logs with the ability to edit or delete existing activities, ensuring real-time accuracy of event timelines.
Platform Enhancements
November 26, 2025
New Features
Automated Agency Verification: A new, streamlined verification engine—complete with automated agency communications and web view—now manages the end-to-end lifecycle of user verification and onboarding.
Command Staff Operations: Operational leadership can now create and monitor real-time activities directly within an active Operation.
Enterprise Single Sign-On (SSO): SurePass now supports integration with major identity providers like Google Workspace, Azure AD, Okta, Salesforce, ADFS, and more allowing for secure, one-click access for your entire agency.
Platform Enhancements
November 13, 2025
Platform Enhancements
October 30, 2025
New Features & Designations
Self-Serve Credential Activation: Officials and Admins can now activate SureCards and SureTags directly via the mobile app. This enhancement reduces the administrative burden on agency administrators while ensuring a secure and efficient deployment of SureCards.
User Experience
Navigation "Glow Up": The mobile app features a redesigned navigation drawer with role-specific items, making it easier for Admins and Officials to find the tools they need most.
October 14, 2025
New Features
The "Command Post" Pilot: The Command Post allows for full operational management of incidents, events and operations. Incident Commanders can now assign staff, define teams, and manage a common operating picture in real-time.
September 30, 2025
New Features & Designations
Custom Agency Questions: Admins and Owners now have full autonomy to create, manage, and deploy custom clearance questions at specific checkpoints. This allows for highly localized data collection tailored to unique agency requirements.
Credential Activation: Credentials now include a new "Pending" status for SureCards and SureTags in order to track credentials that have been assigned but are not yet in use.
User Experience
Automated Official Verification Updates: We’ve refined our verification process for Law Enforcement Officials resulting in a streamlined onboarding experience.
Enhanced Verification Workflow: Verification Specialists and Agency Admins now have access to a centralized dashboard to manage pending registrations, including the ability to add internal notes and view full official details.
Platform Enhancements
September 19, 2025
Security & Compliance
Security Updates
September 18, 2025
Platform Enhancements
September 17, 2025
Security & Compliance
Platform and Security Updates
New Features & Designations
Official Capacity ID™ Evolution: We have transitioned "Employment Type" to the more descriptive Designation field.
Custom Styling for Non-LEO: Non-law enforcement IDs now feature distinct visual labeling and updated styling to ensure clear differentiation in the field.
User Experience
Mobile Public Registration: The registration process for new officials has been fully migrated into the mobile app, providing a modern, native experience for users joining the ecosystem.
Operational Feature Flags: We’ve introduced a "Feature Flagging" system, allowing us to seamlessly roll out new modules, like the upcoming Command Post Module, to specific agencies for beta testing.
September 10, 2025
Platform Enhancements
Native Mobile Registration: New users can now register their accounts directly within the mobile interface.
Specialized Authentication: Added support for secure, dedicated login protocols for strategic partners, including the Colorado State Patrol.
Mobile Framework Update: We’ve upgraded our underlying mobile framework to the latest stable version, ensuring compatibility with the newest iOS and Android devices.
September 2, 2025
Security & Compliance
PIN-Verified Clearances: The SurePass platform now supports 4-digit PIN verification at checkpoints. Admins can toggle this requirement on or off depending on the security level of the location.
User Experience
Bulk Verification Tools: Verification Specialists can now perform bulk actions on pending registrations, significantly reducing the time required to clear large groups of officials.
August 27, 2025
Platform Enhancements
Mobile PIN Support: The mobile check-in flow has been updated to support the new 4-digit PIN verification requirement, providing an additional layer of identity assurance in the field.
August 20, 2025
New Features & Designations
Contract Security Role: We’ve introduced a "Contract Security" designation. These users can be managed within the system without requiring a unique email or app login, utilizing secure PINs for identity verification.
User Experience
PIN Management Suite: Agency Admins can now securely generate, view, and share verification PINs with staff. To maintain security, PINs are obfuscated after their initial generation.
Searchable Verification Filters: The Verification dashboard now includes searchable dropdowns and CSV export capabilities, allowing specialists to audit and verify officials against state databases more efficiently.
August 7, 2025
New Features & Designations
Mobile Photo Management: Officials can now upload and edit their profile pictures directly within the app, following new integrated guidelines for professional identification photos.
Smart OCID Fields: The app now dynamically displays different data fields based on whether the official holds a Law Enforcement or Non-Law Enforcement designation.
Platform Enhancements
Advanced Clearance Logs: Checkpoint questions and answers are now logged and visible within the Admin Portal, providing a complete audit trail of every clearance event.
July 22, 2025
New Features
Intelligent Check-Out: * Officials can now manually check out of locations.
Auto-Checkout: The system now automatically checks an official out of their previous location if they check into a new one.
Nightly Reset: A global "checkout" runs every night at 3:00 AM to ensure all logs are accurately closed for the day.
User Experience
Direct Support Integration: We’ve added a dedicated support widget to the Web App, allowing users to contact our help desk without leaving the platform.
Enhanced Clearance Analytics: Clearance logs now include agency names and additional metadata, making the exported data more valuable for agency reporting.
July 3–8, 2025
New Features
Bulk Official Onboarding: Agencies can now use our CSV upload tool to onboard their entire staff in minutes.
Platform Enhancements
Cross-Agency Security: We’ve tightened logic to ensure that non-law enforcement officials are only verifiable within their own agency’s checkpoints.
May – June 2025
New Features
Designation-Specific IDs: Unique visual designs for Law Enforcement Official Capacity IDs.
Auto-Session Management: The mobile app now automatically manages user sessions, ensuring that security tokens are refreshed and users are protected from unauthorized access.
Security & Compliance
Security Updates