Protect Critical Infrastructure. Verify Authority at the Door.
Utilities operate across substations, plants, field operations, and customer homes. SurePass confirms in real-time who is cleared to be onsite, in what role.
The Authority Gap in Utility Operations
Most utilities still rely on badge checks, dispatch notes, spreadsheets, and phone calls to confirm access decisions. Contractors change, assignments shift, and customers are often left to trust whoever knocks on the door.
When something goes wrong, the first question is: “Was this person supposed to be here?”
Today’s Tools Verify Identity. They Don't Verify Authority.
Badges don’t confirm current assignment or active authorization
Access control systems open gates without validating operational role
Dispatch records and spreadsheets fall out of sync
Manual approval workflows create delays and inconsistent decisions
And, customers have no reliable way to verify field personnel entering their homes.
Authority, Verified.
Before Access is Granted.
SurePass is a Verified Authority Management platform that confirms identity and operational clearance at the moment access is requested.
Official Capacity ID
(OCID)
Digital or physical credentials tied to verified operational authority, assignment status, and employment.
Facility & Field Verification
Confirm workforce and contractor clearance before entry to plants, substations, and restricted environments.
Customer Doorstep Verification
Customers can quickly validate that the technician at their door is legitimate and assigned to their visit.
Defensible System of Record
Every interaction is automatically documented for operational review, compliance, and investigations.
How SurePass Works for Utility Customers
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01
Appointment is scheduled
The Utility sends the customer a SurePass verification link before the visit.
02
The technician arrives
The field worker presents their SurePass credential at the door.
03
Customer scans to verify
The customer confirms the technician currently works for the Utility and is assigned to their visit.
04
Verification is recorded
The interaction is logged automatically, creating a defensible record of the verification.
No Guesswork. No Unauthorized Access.
Protect critical infrastructure from unauthorized access
Reduce impersonation risk and social engineering exposure
Validate contractors and field personnel before entry
Replace manual callbacks and paper logs
Give customers confidence before opening the door
Improve coordination across distributed utility operations
Strengthen audit readiness and operational accountability
Founded and built by law enforcement leadership
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In operational use across multi-agency environments
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2.400 verified users across 86 law enforcement agencies
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Piloted with 60+ police chiefs and command staff
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Endorsed and piloted in collaboration with the International Association of Chiefs of Police (IACP)
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Founded and built by law enforcement leadership • In operational use across multi-agency environments • 2.400 verified users across 86 law enforcement agencies • Piloted with 60+ police chiefs and command staff • Endorsed and piloted in collaboration with the International Association of Chiefs of Police (IACP) •